Generally
The use of the web pages and services provided to the visitor / user, by the effiesmiri.com website owned by “TYROTHOULAKI EFROSYNI” hereinafter “website” and “online store”, presupposes your unconditional agreement with the Privacy Policy of this site. Therefore, the visitor / user must carefully read the contents of this page, before using the services of our website. If he/she does not agree, he/she should abandon it and NOT make any use of its services and content.
This privacy policy may change from time to time in accordance with legislation or industry developments. We will not explicitly notify our customers or users of our website of these changes. Instead, we encourage you to periodically check this page for any changes to this privacy policy. Your continued use of the website, even after any changes to the Privacy Policy, constitutes your unconditional acceptance of these terms.
Privacy
We collect and process your personal data only when absolutely necessary. We will never sell, rent, distribute, or disclose your personal information in any way. If you are under 16 years old, you must have your parents’ consent before using the services on this site.
Relevant legislation
In addition to our company’s internal information systems, this website is designed to comply with the following laws / regulations regarding the protection of users’ personal data:
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation (GDPR) 2018
Personal information collected by this site and why we collect it
This site collects and uses personal information for the following reasons:
Monitor site traffic
Like most websites, it uses Google Analytics (GA) to track user activity. We use this data to determine the number of people who use our site, to better understand how they find and use our web pages and to see their progress within the site. Although GA records data such as your geographical location, your device, your web browser and your operating system, none of this information is made personally known to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not give us access to it. We believe that Google is a third party data processing entity that complies with the requirements of European Legislation.
Contact forms and email links
In the event that you choose to contact us using our contact form or email link, none of the data you provide will be stored on this site or transferred or processed by any third party data processing provider as defined below in the section “Our third party data processors”. Instead, this data will be sent to us by e-mail via the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by an SSL security protocol, which means that e-mail content is encrypted before being sent over the Internet. The contents of the email are decrypted by our local computers and devices.
Electronic newsletter newsletter
If you choose to participate in our email newsletter, the email address you submit to us will be forwarded to MailChimp, which provides marketing services for our email. MailChimp is a third party data processor (see “Third Party Data Processors” below). The email address you submit will not be stored in the on-site database or in any of our internal computer systems.
Your email address will remain in the MailChimp database for as long as we continue to use its email marketing services or until you explicitly request its removal from the list. You can do this using the unsubscribe link contained in all the email newsletters we send you. As long as your email address remains in your MailChimp database, you will receive periodic (approximately once a month) email updates from us.
Instant messaging via Tidio
The site uses the Tidio messaging platform, a chat messaging platform that supports effiesmiri.com services. We use and collect email addresses, names or telephone numbers only with the express consent of the user. Messages and data are transferred to Tidio servers. For more information, see Tidio Privacy Policy.
Effiesmiri.com uses these messages or data only to better serve its customers. Personal data is always processed and stored in accordance with the General Regulation on Personal Data Protection (GDPR).
Order and Ship Products
In order to complete the orders of the products through the online store of our website, to send and carry out the transactions, some necessary personal data of the customer are required. Upon completion of the order, the full name, shipping address of the products, the contact telephone number of the customer’s choice, the e-mail address will be required, and in case of invoice issuance, in addition the tax invoicing data. If a credit or debit card is chosen as the payment method, the card number, expiration date and three-digit security code will be required. None of the credit or debit card details are stored in the site system as they are carried out in the secure environment of a partner bank.
The above personal data of each customer who is not a registered user is kept in our system until the delivery of the order is completed and for an additional one year. They are then deleted automatically. In addition, those who become registered users, share their personal data with the sole purpose of facilitating permanent cooperation – the sale of goods and are deleted from the database at will whenever they wish. As long as the necessary personal data is stored, they are encrypted and remain confidential.
About cookies
What is a cookie?
The term “cookie” refers to a small data file consisting exclusively of a set of textual information, which the site transfers to the web browser on your computer’s hard drive, or temporarily throughout your visit, or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to improve your user experience.
Each cookie is unique to your browser and contains some anonymous information. A cookie usually contains the name of the field from which the cookie originated, the “lifetime” of the cookie as well as a value (usually in the form of a randomly generated unique number).
Cookies on this site and how to manage them
On this website, we use cookies to improve the experience of the use of the website by its visitors. The operation of the website will be significantly affected if you disable or do not accept the use of cookies.
Types of Cookies
- Necessary – Visit cookies (session cookies)
These are temporary cookies that remain in the cookie file of your device browser only during your visit and are deleted when you close the browser. They concern the necessary functions, such as the processing of the product basket and the electronic payment. The site may not work if these basic e-commerce components do not work.
- Functionality – Persistent cookies
These remain in your device’s browser cookies even after the browser is closed. More specifically, they save your previous browsing on the site, and allow us to suggest other products that are similar to what you have already browsed and that suit your needs or preferences.
- Performance – First-party cookies and Third-party cookies
First-party cookies are installed in the browser and / or hard drive of your device by the website you are visiting. This includes assigning a unique identifier to you anonymously to monitor your site navigation. Third Party Cookies are used by third parties, such as social networks, to track your visits to the various websites on which they are advertised. These cookies allow us to collect anonymous data for possible errors in the implementation of a functionality of our website as well as the conditions in which they appear. In addition, we use such cookies for the management of visits and for identification purposes. This information is always anonymous and the sole purpose is to improve the navigation experience in our online store.
Google Analytics cookies
Google Analytics Cookies are performance analysis / logging cookies that allow us to collect anonymous information about how visitors use our site. These Cookies can tell us how many visitors are using the site, the time and duration of the access, and also provide information on how visitors navigate to different parts of the site. This information helps us to improve the way our website works. They are anonymous information and do not contain personal data.
The information collected by Google Analytics cookies about our website is transferred and stored on Google servers in accordance with Google’s privacy policy. For more information about Google Analytics, please click https://support.google.com/analytics/answer/6004245. You can disable tracking from Google Analytics by clicking https://tools.go ogle.com/dlpa ge/gaoptout?hl =en=GB. If you disable these cookies, your use of the website will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. The operation of the site will not be affected.
Cookies from social networks
Third party social networks can place cookies on your device if you choose to share content from our site with them, by clicking on one of the built-in buttons entitled “Share”. If you disable these cookies, the “Share” function will not be available.
About the server of this site
All web traffic (file transfer) between this site and your browser is encrypted and transferred via HTTPS using SSL (Secure Sockets Layer).
Measures against Data Violations
For all your personal information stored in our database, all the necessary measures are taken to secure / encrypt it. We will report any unlawful breach of this Website or any third party data processing entity database to anyone and anyone directly concerned as well as to the authorities within 72 hours of the breach, provided that the personal data that is stored in a recognisable form, have been stolen.
Rights of users / visitors to their Personal Data
With this text ‘Privacy Policy’ and the text ‘Terms of Use and Conditions’, we recognise your rights to your personal data:
- Right to Information. This text provides information about the nature and purpose of the processing of your personal data.
- Right of Access, Correction and Deletion. You are always informed about the personal data we use, you can ask to be corrected or deleted from our database.
- Right to Restrict Processing. The terms ‘Privacy Policy’ and ‘Terms of Use and Conditions’ inform you of the personal data you give your explicit consent to the processing of an order and / or your browsing of the Website. You may restrict the processing of some of your personal data, however some services of our website or our online store to you will be discontinued.
- Right to Data Portability. You can request and receive in a readable format your personal data that we maintain with your consent.
You can contact us about Privacy Policy at pdo@effiesmiri.com.